常見問題
彙總開戶、存款提款、過夜利息、賬戶登入及密碼管理等常見事項，集中解答您在使用 JZ Gold 時可能遇到的各類疑問，助您迅速找到所需答案，輕鬆瞭解相關流程。
以上無法解決您的問題？
致電客服
適合查詢開戶流程、存款或提款進度、賬戶狀況及平臺操作等問題，可直接溝通以加快處理效率。
聯繫電話：+852 2818 0080
投訴建議
如對服務流程、處理進度或使用體驗有任何意見，歡迎透過以下電郵地址與我們聯絡。
客服郵箱：cs@jz-gold.com
在線客服
適合處理一般查詢、確認手續及頁面操作指引，可即時為您解答常見問題。
選擇極致金業的六大理由
'/%3e%3cpath%20d='M33.3333%2040H20C19.2636%2040%2018.6667%2039.4031%2018.6667%2038.6667V21.3333C18.6667%2020.597%2019.2636%2020%2020%2020H44C44.7364%2020%2045.3333%2020.597%2045.3333%2021.3333V38.6667C45.3333%2039.4031%2044.7364%2040%2044%2040H38.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M24%2025.3335H40'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M24%2030H28'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M24%2034.6665H26.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M36%2038C38.2091%2038%2040%2036.2091%2040%2034C40%2031.7909%2038.2091%2030%2036%2030C33.7909%2030%2032%2031.7909%2032%2034C32%2036.2091%2033.7909%2038%2036%2038Z'%20stroke='black'%20stroke-width='1.5'/%3e%3cpath%20d='M36%2042.6666L38.6667%2044V36.9814C38.6667%2036.9814%2037.9063%2038%2036%2038C34.0937%2038%2033.3333%2037%2033.3333%2037V44L36%2042.6666Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10132_1987'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
牌照合規
資質、規則、文件與身份信息更公開、更清晰。
'/%3e%3cpath%20d='M25.3333%2026.6665H20V37.3332H25.3333V26.6665Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M22.6667%2020V26.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M22.6667%2037.3335V44.0002'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M44%2026.6665H38.6667V37.3332H44V26.6665Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M41.3333%2020V26.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M41.3333%2037.3335V44.0002'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M34.6666%2025.3335H29.3333V36.0002H34.6666V25.3335Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M32%2018.6665V25.3332'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M32%2036V42.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10135_1280'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
報價透明
去經紀化路徑設計，讓交易規則與成本結構更容易理解。
'/%3e%3cpath%20d='M31.3334%2044.6668H44.6667V19.3335H25.3334V26.0002'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M19.3334%2026H31.3334V44.6667H19.3334V26Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M24.6666%2040.6665H26'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M34.6666%2040.6665H36'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10135_1883'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
終端齊全
JZ Pro、Web Trade 與 MT5 協同運行，覆蓋不同場景。
'/%3e%3cpath%20d='M45.3333%2035.3335H18.6667V44.0002H45.3333V35.3335Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M18.6667%2035.333L22.0256%2019.3325H42.0137L45.3333%2035.333'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M28.6667%2024C26.8257%2024%2025.3333%2025.4924%2025.3333%2027.3333C25.3333%2029.1743%2026.8257%2030.6667%2028.6667%2030.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M35.3333%2030.6667C37.1743%2030.6667%2038.6667%2029.1743%2038.6667%2027.3333C38.6667%2025.4924%2037.1743%2024%2035.3333%2024'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M29.3333%2027.3335H34.6667'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10135_1895'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
智庫賦能
直播、學院、社區與研究支持，讓交易不只停留在下單層面。
'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M30.8124%2020.9189L38.5912%2027.0811L40.1185%2031.9999L32.8416%2033.3901L24.3926%2025.6875L26.1873%2022.001L30.8124%2020.9189Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cpath%20d='M26.1872%2022.001L33.6575%2028.4011'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M32.8418%2033.3901L33.6577%2028.0883L38.5913%2027.0811'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M32.662%2036.682L34.1862%2041.4023L26.4007%2042.9192L18.6667%2035.3428L20.3804%2031.0837L24.019%2030.2358'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20d='M20.3802%2031.0835L27.5224%2037.8386'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M26.4008%2042.5767L27.6577%2037.4217L32.6606%2036.6958'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M39.2579%2035.7383L38.6667%2040.5331L44.824%2039.3322L43.5209%2034.7915L39.2579%2035.7383Z'%20stroke='black'%20stroke-width='1.5'%20stroke-linejoin='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10135_1907'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
新銳體驗
以更符合新一代用戶習慣的方式，重構黃金交易體驗。
'/%3e%3cpath%20d='M28%2031.958V22.6665C28%2020.4574%2029.7909%2018.6665%2032%2018.6665C34.2091%2018.6665%2036%2020.4574%2036%2022.6665V24.0036'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M36%2032.0024V41.3334C36%2043.5426%2034.2091%2045.3334%2032%2045.3334C29.7909%2045.3334%2028%2043.5426%2028%2041.3334V39.9801'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M32%2036H22.6561C20.4528%2036%2018.6666%2034.2091%2018.6666%2032C18.6666%2029.7909%2020.4528%2028%2022.6561%2028H23.9924'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cpath%20d='M32%2028H41.3259C43.5391%2028%2045.3333%2029.7909%2045.3333%2032C45.3333%2034.2091%2043.5391%2036%2041.3259%2036H40.0442'%20stroke='black'%20stroke-width='1.5'%20stroke-linecap='round'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_10135_1919'%20x1='0'%20y1='32'%20x2='64'%20y2='32'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='0.25'%20stop-color='%23F6DC68'/%3e%3cstop%20offset='0.5'%20stop-color='%23E7C255'/%3e%3cstop%20offset='0.75'%20stop-color='%23FAF3AE'/%3e%3cstop%20offset='1'%20stop-color='%23DFB14F'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
全景生態
從交易到分析、從內容到社區，儘量減少用戶在多系統間切換的成本。
瞭解清楚後，即可開始註冊賬戶
如果您已瞭解開戶申請、賬戶出入金及平臺使用等相關流程，可前往註冊頁面提交申請，完成後按通知繼續後續操作。
