Parties to the Agreement
This Agreement is entered into by and between the following parties on ____ / ____ / ____:
Party A (Trader) : JZ Gold Limited
Registered Address: Room 804, Empire Centre, 68 Mody Road, Tsim Sha Tsui East, Hong Kong
Licensing Information: Hong Kong Gold Exchange AA Category, Member No. 068
Party B (Customer) :
Name / Entity Name: ________________________
ID Card / Unified Number: ____________________
Address: ______________________________
Contact Number: __________________________
Email: __________________________
The Customer opens an account to participate in over-the-counter (OTC) spot precious metals trading, including leveraged spot trading of London Gold, London Silver, Hong Kong Gold and other precious metals.
On the basis of equality, voluntariness, honesty and good faith, the parties agree as follows:
Part I Risk Disclosure Statement & Important Notes
1. Risk Warning
- Precious metals trading is a high-risk investment , and prices are affected by multiple factors such as global geopolitics, economic data, interest rates, inflation and market liquidity, and may fluctuate sharply and unpredictably.
- Leveraged trading may result in losses exceeding the initial margin , and may even exceed all funds in the Customer’s account.
- JZ Gold does not guarantee that related information, analysis or news is complete or accurate in fact, and the Customer shall conduct independent analysis or seek independent advice from professional persons.
2. OTC Trading Risks
- This platform provides over-the-counter (OTC) trading , not exchange-centralized trading, and its regulatory framework is different from that of an exchange.
- Extreme market conditions and insufficient liquidity may cause price gaps, slippage, inability to execute trades, or inability to close positions and other risks.
- Electronic trading, network failures, system delays and equipment failures are common market risks. JZ Gold shall not bear any loss caused by reasons beyond its control.
3. Trading Mechanism and Execution Risks
- This platform adopts NDD no-dealing-desk back-office mode and floating spreads , and spreads fluctuate in real time with the international market.
- Quoted prices may deviate from actual execution prices, including but not limited to due to network delay, insufficient liquidity, extreme market conditions and system processing delay.
- JZ Gold does not guarantee that orders will be executed at the specified price or time , and all orders shall be subject to actual execution.
4. Margin and Forced Liquidation Risks
- The Customer must maintain account net value / used margin ≥ 30% .
- When it falls below 30%, the system has the right to automatically force-liquidate without notice , and any resulting losses shall be borne in full by the Customer.
- Locking positions cannot completely avoid risks. Widened spreads and increased overnight interest may still lead to insufficient margin and forced liquidation.
5. Prohibition of Arbitrage and Price Manipulation
It is strictly prohibited to use quote differences, network delay or system loopholes to conduct arbitrage, hedging arbitrage, price manipulation or malicious order placement and similar conduct.
Once discovered, JZ Gold has the right to:
- Cancel the relevant trades
- Confiscate unlawful profits
- Freeze the account and withdrawals
- Force account closure
- Report to regulatory / law enforcement authorities
Relevant disputes shall be subject to the final determination of JZ Gold.
6. Password and Account Security
- The Customer shall keep the account number, password and verification code properly, and shall not authorize others to operate the account .
- All instructions issued through the password shall be deemed personally authorized by the Customer, and the Customer shall bear full responsibility.
- JZ Gold does not accept any transactions involving accounts not belonging to the Customer personally, and reserves the right, upon later discovery of a breach of this clause, to cancel the relevant transactions and recover the relevant profits or withdrawals.
7. Funds and Deposit/Withdrawal Risks
- The trading account is denominated in USD and the exchange rate risk for non-USD deposits and withdrawals shall be borne by the Customer.
- USD/HKD is converted at a fixed exchange rate of 7.8 (the Company has the right to adjust it at any time).
- Where withdrawal is made without meeting trading volume requirements, or funds are withdrawn directly without trading, corresponding handling fees will be charged and bonuses will be deducted back. The actual fees shall be determined by JZ Gold, and JZ Gold reserves the right to require the Customer to provide proof of source of funds in response to source-of-funds requirements.
- For the first withdrawal, the following must be completed: ID verification + bank card verification + facial recognition.
- JZ Gold also has the right to require the Customer from time to time to provide the required documents for withdrawal arrangements
8. Legal and Regulatory Statement
- This platform operates lawfully under Hong Kong law , and its products may not comply with the requirements of other jurisdictions.
- The Customer shall ensure that he/she/it meets local investment qualifications and legal requirements, and shall bear local tax and regulatory responsibilities.
- This Agreement is governed by Hong Kong law, and the courts of Hong Kong shall have non-exclusive jurisdiction.
Part II Terms of the Customer Trading Agreement
1. Definitions
1.1 JZ Gold: refers to JZ Gold Limited and its successors and assigns.
1.2 Customer: refers to the individual, business or company signing this Agreement.
1.3 Agreement: includes this Trading Agreement, Risk Disclosure Statement, Important Notes, Customer Declaration and Account Opening Application Form.
1.4 Initial Margin: the margin required for opening a position.
1.5 Additional Margin: the margin required to be replenished when losses occur.
1.6 Business Day: Monday to Friday excluding public holidays in Hong Kong.
1.7 Trading Day:
Daylight Saving Time: Beijing Time 07:01 – 05:59 of the following day
Standard Time: Beijing Time 08:01 – 06:59 of the following day
2. Binding Effect of the Agreement
This Agreement applies to all accounts opened by the Customer with JZ Gold and shall remain effective until formally terminated.
The merger, restructuring or transfer of the Company shall not affect the validity of this Agreement.
3. Effectiveness of the Agreement
This Agreement shall formally take effect and become legally binding after JZ Gold approves the Customer’s account opening application.
The Customer’s ticking of the consent box on the webpage / APP shall be deemed a personal signature.
4. Customer Qualification and Declaration
4.1 The Customer confirms that he/she/it has reached adulthood, has full civil capacity, and has a financial condition capable of bearing high-risk trading.
4.2 The Customer confirms:
- Has read all terms in detail
- Fully understands the risks of leveraged trading
- Voluntarily bears all profits and losses
- Does not rely on the platform or any profit promise made by any person
5. Trading Instructions
5.1 Once a Customer instruction is issued, it may not be revoked at will.
5.2 JZ Gold has the right to reject, delay or adjust execution according to market conditions.
5.3 If the Customer does not raise any written objection within 4 business days after issuance of a statement or confirmation note, it shall be deemed confirmed as correct.
5.4 JZ Gold reserves the right of final decision and interpretation.
6. Margin System
6.1 The Customer must maintain a minimum 30% prepayment ratio .
6.2 When margin is insufficient, JZ Gold has the right to require additional margin, directly close positions, or partially or fully close out positions.
6.3 The order of closing positions shall be determined by JZ Gold without prior notice.
6.4 The Customer shall bear any loss caused by insufficient margin .
7. Pledge, Lien and Right of Set-off
7.1 Funds, margins and positions in the Customer’s account shall all serve as security for trading debts.
7.2 JZ Gold enjoys a lien and right of set-off, and may directly deduct funds to offset amounts owed by the Customer.
8. Trading Rules
8.1 Only personal trading is allowed , and proxy trading, shared accounts and multi-account violations are strictly prohibited.
8.2 Only one account may be opened under the same ID card. Violating accounts may be frozen, locked or forcibly closed.
8.3 All trading taxes and fees shall be borne by the Customer.
9. Deposit and Withdrawal Rules
9.1 Deposit: subject to the actual receipt of funds by the Company.
9.2 Withdrawal:
- For the first withdrawal, KYC and facial recognition must be completed
- No handling fee for amounts above USD 50 (through channels designated by the Company)
- A handling fee of USD 3 per year will be charged for amounts below USD 50
- Withdrawals without meeting trading volume requirements will incur corresponding charges and any benefits will be deducted back
9.3 Withdrawal Processing Time:
- Approval: within 2 hours
- Above USD 100: approximately 24 hours
- Below USD 100: approximately 3 days Actual timing is subject to processing by the bank / third-party institution.
10. Trading Code
10.1 Trading Code:
- Opening code free of charge
- Closing code: USD 0.5 / lot
- JZ Gold reserves the final right to provide
11. Account Management, Inactive Accounts and Account Closure
11.1 If there is no trading login for 60 consecutive days and there is a balance, an account management fee of USD 5 will be charged every 60 days.
11.2 If there is no login for 60 days + zero balance, the system will automatically delete the account after retaining it for another 30 days.
11.3 Accounts that fail KYC/AML/risk assessment may be prohibited from use and forcibly closed.
11.4 After account closure, all trading records will be cancelled and deleted
12. Events of Default
The following circumstances constitute a default:
- 12.1 Failure to comply with the terms of the Agreement
- 12.2 Bankruptcy, death, mental incapacity, or judicial determination of incapacity
- 12.3 Assets are frozen, seized or taken over
- 12.4 Severe insufficiency of funds in the account
- 12.5 Providing false information or engaging in non-compliant trading
JZ Gold has the right to: close positions, set off, dispose of collateral, freeze accounts, recover debts, and pursue legal liability.
13. Fees, Interest and Compensation
13.1 Interest on outstanding amounts shall be calculated at Hong Kong HSBC Prime Rate + 3%.
13.2 Where the Customer’s default causes losses to JZ Gold (including legal fees), the Customer shall fully compensate JZ Gold.
14. Communications and Notices
14.1 Notices sent to the registered email, APP or SMS shall be deemed delivered.
14.2 Any change in the Customer’s information must be notified in writing immediately; otherwise, the Customer shall bear the risk.
15. Privacy and Anti-Money Laundering
15.1 Customer information shall be protected in accordance with Hong Kong’s Personal Data (Privacy) Ordinance.
15.2 KYC, anti-money laundering (AML), and counter-terrorist financing reviews shall be strictly implemented.
15.3 Suspicious transactions must be reported and the Customer must not be informed.
15.4 JZ Gold reserves the right to require the Customer from time to time to provide documents to ensure compliance with relevant regulations or government requirements
16. Disclaimer and Trading Standards
(A) Network communication and technology risk The operation of the Internet is beyond our control, so we cannot ensure the stability of the reception and distribution of signals transmitted through the network, nor guarantee the online reliability of customer electronic equipment. We do not assume any legal responsibility for any losses caused by communication failures, data errors, or transmission delays during online transactions.
(B) Market volatility and investment risk: Trading precious metals involves high risks and may not be suitable for all investors. Customers should carefully read the Risk Disclosure Statement and this agreement before conducting transactions to ensure a complete understanding of the relevant risks. Although online trading platforms provide convenience, they cannot reduce the market risk of trading itself. Customers must have the psychological and financial preparation to independently bear related risks.
(C) Account security and password protection responsibility: Customers have the obligation to properly safeguard their account passwords and ensure that they are not known or accessed by any third party. All instructions issued through account password verification (whether via email, electronic platform, phone or written) shall be deemed as genuine authorization from the customer. Our company has no obligation to further verify this' surface authorization 'and is not responsible for any consequences arising from the execution of such instructions. Customers are fully responsible for all activities and security of their accounts.
(D) Price deviation and quotation error handling: If the platform experiences abnormal quotations or transaction prices due to hardware, software, communication line failures, or third-party data providers providing incorrect information, our company will not be responsible for any account balance deviations resulting from this. Customers should reserve sufficient time for the system to execute orders and calculate deposits. If an order or margin reminder is triggered due to abnormal quotation, our company reserves the right to make corrections or adjustments to the affected account. For quotation disputes, our company has the final decision-making power, and the client agrees to compensate our company for any losses suffered due to such errors.
(E) Prohibition of Arbitrage Trading (Hedging) Due to the characteristics of the over-the-counter (OTC) market, our company strictly prohibits customers from using network latency, quotation errors, or system vulnerabilities to engage in profit-making activities such as "Arbitrage" or "Scaling". Once the account is found to be involved in such activities, the company reserves the right to cancel relevant transactions, adjust account balances, freeze withdrawals, or terminate the account without further notice. For disputes arising from arbitrage activities, our company will handle them at its absolute discretion.
(F) Platform integrity and price manipulation restrictions: Our company strictly prohibits any form of manipulation of trading prices, execution mechanisms, or trading platforms. If there is suspicion of account manipulation (including unauthorized third-party manipulation), our company has the right to conduct project audits and deduct profits obtained from illegal transactions. Our company may report violations to relevant regulatory or law enforcement agencies as appropriate, and has no obligation to inform customers in advance.
(G) The definition and handling of abnormal trading activities is to maintain fairness and justice on the trading platform. Our company will monitor and investigate the following (including but not limited to) abnormal trading activities:
1.Short term frequent trading: Quickly open and close positions within 180 seconds.
2.Violation automation tools: using malicious trading programs or unauthorized cheating software.
3.High frequency and high volume trading: The same account engages in abnormally intensive trading during the same time period.
4.Multi account association operation: Use the same device to log in to multiple different accounts for operation.
5.Manipulating market volatility: attempting to influence international market prices through illegal means in order to profit.
6.Hedging arbitrage: using different accounts for reverse position hedging.
7.Sudden and drastic changes in position: The trading volume suddenly increases significantly without warning (such as from 0.01 lot to 10 lots).
Our company has the right to revise the definition of 'abnormal trading' at any time based on risk control needs. Any account involved in the above-mentioned improper transactions will be handled in accordance with the regulations of the official website's' Trading Rules'.
17. Amendment and Termination of the Agreement
17.1 JZ Gold has the right to amend the terms at any time, which shall take effect immediately after announcement on the official website / APP.
17.2 The Customer may apply in writing to terminate the Agreement when there are no open positions and no outstanding amounts.
17.3 Termination of the Agreement shall not affect transactions, debts and liabilities already incurred.
18. Governing Law and Jurisdiction
This Agreement is governed by the laws of the Hong Kong Special Administrative Region .
Both parties irrevocably accept the non-exclusive jurisdiction of the courts of Hong Kong .
Part III Customer Declaration and Signatures
Customer Declaration
I have carefully read and fully understood all terms of this Customer Trading Agreement, Risk Disclosure Statement and Important Notes, and voluntarily assume all risks of leveraged precious metals trading. I confirm that:
- I have the corresponding investment experience and risk tolerance;
- My financial condition can bear losses without affecting normal living;
- I do not authorize others to operate the account;
- I do not engage in arbitrage, price manipulation or other violations;
- All information provided is true and valid;
- I voluntarily agree to be bound by this Agreement.
Party A (Trader) : JZ Gold Limited
Authorized Signature: __________________
Date: ______ / ____ / ____
Party B (Customer) Signature : __________________
ID Number: _________________________
Date: ______ / ____ / ____
Witness : __________________
Date: ______ / ____ / ____