SPRING GOLD DEVELOPMENTS LIMITED (“SPRING GOLD”, “we”, “our”, “us”) is committed to providing you with the highest level of customer service. We recognize that your privacy is very important to you.
SPRING GOLD believes that this Privacy Policy discloses how we collect, use, hold, disclose, and distribute the personal information you provide to us and our representatives.
SPRING GOLD is required to comply with specific legal and regulatory requirements, which require us to collect certain personal information from you for the following purposes:
Providing you with relevant products or services
Managing and administering products or services
Preventing fraud
We recommend that you periodically check our website for any updates to our Privacy Policy.
We are bound by certain laws and regulations, which make it necessary for us to obtain your personal information, including Section s945A of the Companies Act.
The following details some information SPRING GOLD may provide to you: **Name, Address, Phone Number** **Date of Birth** **Email Address** **Transaction Details Related to Your Transactions with Us** **Other Information Provided to Us and Recorded by Telephone** **Information You Provide to Us in the Customer Agreement** **Designated Bank Account Details** **Balance Sheet** **Information Regarding Company Account Guarantees** **Tax Document Number** **Contact us directly via email or the internet.
The information in this document details how we comply with the Privacy Act, including:
What are the purposes?
To whom is my information disclosed?
What laws require payment?
What are the consequences?
Primarily, your personal information is used for the following purposes: to meet specific legal and regulatory requirements;
Assisting you in providing services;
Assisting you with phone calls to us;
Communicating relevant information to you;
For our product development, marketing, planning, management, and credit control procedures.
We may provide you with direct marketing materials from time to time. This will include emails, articles, and newsletters that may be of interest to you.
If you no longer wish to receive this information at any time, you can contact us with this request. We will do our best to fulfill your request within 2 weeks. We offer registration for individuals who do not wish to receive direct marketing materials.If the information you provide is incorrect or incomplete, we may not be able to provide you with the products or services you require.
In accordance with modern business practices commonly adopted by many financial institutions, and to meet your specific needs, we may disclose your personal information to the organizations described below. The Corporations Act provides that the Australian Securities and Investments Commission (ASIC) has the right to examine certain personal information that we retain in your documents. We collect information about you for the purpose of reporting to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
For the purposes described above, we may disclose your personal information to organizations other than SPRING GOLD.
Organizations to whom we may disclose information may include: Other product providers to manage or administer your products or services; Compliance advisors to ensure our representatives comply with our compliance standards; Post offices; Your professional advisors, including your authorized lawyers or accountants; Information technology service providers for maintaining, reviewing, and developing our business systems, programs, and infrastructure, including testing or upgrading our computer systems; As required or authorized by law Government and regulatory agencies and other organizations, for example, for purposes related to public health or safety, prevention, or detection of illegal activities or to protect public revenue. If necessary, may act as another authorized representative of SPRING GOLD; Potential buyers/organizations involved in the proposed sale of our business for due diligence, corporate restructuring, and the transfer or assignment of all or part of our business assets.Places where you have given consent, including your legal counsel;
The new owner of our business needs to transfer your personal information.
Furthermore, our employees and outsourcing/contractors are obligated to respect the confidentiality of any personal information held by SPRING GOLD.
SPRING GOLD has a serious obligation to protect your information, including as part of our business operations throughout Australia and overseas, certain uses and disclosures of your information may occur outside your state or territory and/or outside Australia. In some cases, we may need to obtain your consent first.
If we propose to sell the business, we may disclose your personal information to potential buyers so they can conduct due diligence. Disclosure will be kept confidential and the condition of this disclosure is that they will not use or disclose any personal information.
We store your personal information in customer files.
These documents are for authorized personnel only and should be properly protected for several hours afterward. Your personal information may also be stored in our computer databases. All information is obtained through the use of...Access passwords are used to protect computer-based information. Data is backed up regularly and stored securely off-site. Other measures taken include:Confidentiality requirements for our employees
Security measures for system access
Providing a discreet environment for confidential discussions
Personal information will be treated as confidential, and sensitive information will be treated as highly confidential. As required by law, we retain all personal information and records for 7 days to 1 year. If you are no longer our customer, we will securely store your personal information on or off the website for up to 7 years. After that, the information will be destroyed.
SPRING GOLD takes all reasonable precautions to ensure that the personal information we collect, use, and disclose is accurate, complete, and up-to-date.
To ensure we can maintain the accuracy and completeness of this level of information, we recommend that you: Notify us of any errors in your personal information as soon as possible; and Update your personal information as soon as possible.If a fee is charged for providing you with access, we will disclose those fees to you before providing you with the information. In certain circumstances, we will not grant you access to your personal information if: Providing access would seriously threaten a person's life or health; Providing access would have an unreasonable impact on the privacy of others; The access request is frivolous or pointless; The information relates to existing or anticipated legal proceedings between us and will not be discovered in those proceedings; Providing access would, in some way, impair our willingness to negotiate with you; Providing access is illegal; Access is required or authorized by law; Providing access may impair law enforcement or certain operations performed by or on behalf of law enforcement, or law enforcement may require that access not be granted on national security grounds. If we refuse you access to your personal information, we will provide you with a written explanation.
While we may need to collect government identifiers in certain situations, such as your tax ID, Medicare number, or retirement card number, we will not use or disclose this information unless necessary or authorized by law or unless you voluntarily consent to reveal it to any third party.
You may contact us anonymously where legally permissible. For example, if you call to request our postal address.
We will not collect information about you that reveals your race or ethnic origin, political views, religious or philosophical beliefs or affiliations, membership in professional or trade associations, union memberships, health, disability, sexual orientation, or criminal record without your consent.
There are some exceptions, including:
Collection required by law; and
Information necessary to establish, exercise, or defend a legal claim.
If you wish to file a complaint regarding any violation or potential violation of your privacy rights, please contact our Privacy Officer. Your complaint will be responded to within 7 days. If you are not satisfied with the outcome of your complaint, you have the right to contact the Privacy Officer's Office.
The SPRING GOLD website provides links to third-party websites. The use of your information by these third-party sites is beyond SPRING GOLD's control, and we are not responsible for the actions of these organizations. Other websites are not bound by our privacy standards, policies, and procedures. You will need to contact or review these websites directly to determine their privacy stance, policies, and procedures.
You can register with us to receive newsletters and other information. In this case, your name and email address will be collected and stored in our database. We will ensure that the personal information you provide to us on our website is protected. For example, our website has an electronic security system in place, including the use of firewalls and data encryption. If you do not wish to receive any further information from us, or wish to update your registration details, please send a request to us via email. We will endeavor to fulfill your request within 5 business days. We may use cookies as part of our website's statistical reporting. A cookie is a small piece of information sent by a website and stored on your computer's hard drive by your browser. It contains information that the website may provide to personalize your experience and to collect website statistics, such as which pages you visit, what you download, the domain name of your internet provider, and the country and address of the website you visit before and after visiting our website. However, this is not relevant to you personally. It is only measured in aggregate. The information in cookies allows us to track your "clickflow" activity (i.e., the path a visitor takes as they move between pages on our website). Cookies do not capture your personal email address or any private information about you. We also use standard web server log files to help us count visitors and assess the technical capabilities of our website. We use this information to find out how many people visit our website, helping us to organize our pages in the most user-friendly way, keep the website browser-friendly, and make our pages more useful to visitors. We log information about website traffic, but not about the individual visitors to our website; therefore, no specific information about you will be retained or used. To browse without cookies, you can configure your browser to refuse all cookies or to notify you when cookies are set. (Each browser is different, so please check your browser's "Help" menu for information on how to change your cookie preferences.)"Electronic messaging" covers email, instant messaging, SMS, and other mobile messaging, but does not include regular voice-to-voice communication via telephone.
SPRING GOLD complies with the Spam Act when sending commercial electronic messages.
Equally important, SPRING GOLD ensures that...In all our activities involving the processing of personal information, we adhere to national privacy principles. Personal information includes our customers' contact details.
SPRING GOLD's three key steps are as follows:
Consent – Business emails are sent only with the recipient's consent (express or inferred consent).
Identification – Emails will contain clear and accurate information about the individuals and companies responsible for sending the business emails.
Unsubscribe – We ensure that all our business emails include a functional unsubscribe function and process unsubscribe requests promptly.
Business messages will only be sent to you with your consent.
This could be explicit consent – a direct statement indicating that the message can be sent in accordance with our business or a message of that nature, or inferred consent, or other relationship with you and your actions.SPRING GOLD ensures that commercial communications containing forwarding tools include explicit advice that recipients should only forward commercial communications to people with whom they have a relationship, a relationship that implies that the person consents to receiving the commercial communications.
When the content of a commercial communication is intended to promote or stimulate interaction with age-related products, services, or events, SPRING GOLD takes reasonable steps to ensure that such content is sent to recipients who are legally entitled to use or participate in the product, service, or event.
Privacy Officer
SPRING GOLD DEVELOPMENTS LIMITED
FLAT 2002-4, 20/F., TOWER 6,
THE GATEWAY, 9 CANTON ROAD,
TSIM SHA TSUI, KL
Phone: +852 68268920
Email: jzgold.app@gmail.com